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FAQ EDTracker See what you're missing Products Pro DIY Compare Support Get Started FAQ Troubleshooting Downloads News Game Guides Shop Products My Account My Basket Checkout Contact FAQ Below are some of the worldwide questions we receive well-nigh EDTracker. For a increasingly in-depth list of FAQs please trammels out our support website's knowledgebase section. Q: What is EDTracker Pro? EDTracker Pro is head-mounted PC gaming peripheral that gives you a virtual 360 view in supported games. EDTracker Pro can be mounted on headsets, headbands or caps and simply plugs into your PC via USB. There is moreover a wireless version that doesn't require a cable. Q: Why would I want EDTracker Pro over a conventional camera-based throne tracking solution? EDTracker Pro offers fast, low-latency throne tracking that is unaffected by ambient light (e.g. sunlight). It does not use or require web cameras or other external sensors and has no range issues between user and screen. EDTracker Pro places no spare load on your CPU (no waif in FPS). And of course, the device is relatively meaty on your headset and is very robust versus knocks and breakage. Q: What variegated EDTracker models are available? Initially the EDTracker project started off with just a home-made version using Arduino-compatible components that customers had to make for themselves. We offered to make these on a voluntary understructure for people who did not have the facilities. The concept is unshut sourced and the lawmaking is misogynist online. This version of EDTracker is referred to as "DIY EDTracker" and is covered entirely under a separate website, www.edtracker.org.uk. It offers unconfined value MEMS-based throne tracking for those willing to tinker and make it themselves. We no longer supply pre-made DIY EDTrackers. EDTracker Pro is our offering for people who don't want to build it themselves, but instead want a product "ready to go". It is custom designed by us and backed by a 12 month warranty. There are two variants - "Wired" and "Wireless". The difference should be fairly obvious by the name! Q: What is 3DOF versus 6DOF? 3DOF (Degrees of Freedom) is unbearable to track the direction you are looking in, i.e. yaw, pitch plus throne roll. 6DOF introduces lateral and vertical motion e.g. sideways "sliding" of your throne Q: Does EDTracker provide 6DOF? No; EDTracker Pro is a 3DOF device. However there are ways to use 3rd party software to provide what we undeniability pseudo-6DOF, where players desire it. Q: Other products requirement they are uniform with increasingly games. Is that true? No. Excluding TrackIR, other products rely on 3rd party software such as Opentrack and Freetrack to mimic TrackIR compatibility. EDTracker works with these 3rd party products as well, so it will support exactly the same games. In fact, stuff pedantic well-nigh it, for games without TrackIR support but joystick support only, EDTracker works fine without any spare software! Q: Other products requirement they don't require any technical flashing or installing? EDTracker comes pre-flashed and ready to go so it does not require you to do any technical flashing except if you overly wish to receive a software update in the future - and the flashing process is incredibly easy with our software. In terms of installing, the software is no increasingly ramified to install than any other product on the market, all of which require some software installing in order to make them work. So, again, this is not entirely true. Q: Other products requirement they are cheaper. When drawing a comparison in price, make sure you are including any spare items such as cameras that other systems may require. Q: Does EDTracker work on a Mac/Linux? While EDTracker Pro technically works on Mac, the configuration software is currently only misogynist and supported on Windows. Q: What else do I need in order to use EDTracker? Software is misogynist from our website that allows users to calibrate and configure their EDTracker. No other hardware is required. For games that support EDTracker directly no other software is needed. Games which are limited to proprietary throne tracking may require using spare 3rd party software, such as OpenTrack or FaceTrackNoIR. Q: How do I nail EDTracker to my headset? There's no single way to do it, although it should be tying firmly - any undesired movement of the device should be avoided. Our personal preference is a good old rubberband band, but people have moreover used subscription (zip) ties, loom bands, sticky pads and velcro strips to good effect. As long as it's unappetizing and firmly attached, it doesn't matter. We include wrapper velcro pads with the product. Q: Which way should it face? Generally, the screws of the device should squatter lanugo (very early devices with firmware 1.0 were screws up but this no longer applies to new products). Q: How do I know what firmware version my device has? It's displayed in the EDTracker GUI, but you will need to enable DEV mode first - the option is misogynist underneath the Config menu at the top of the UI. Q: How do I update (flash) my EDTracker Pro? Please consult the Support Knowledgebase. Q: I've heard EDTracker drifts - what's that about? This is a hang-up from early DIY versions of the product that did not include a magnetometer to counteract wayfaring over time. It no longer applies - EDTracker Pro has a built in magnetometer which is used to remove the skid seen in older, gyroscope-only based trackers. Users are guided through a one-off scale process by the EDTracker software. Once calibrated correctly, EDTracker Pro does not drift. Q: Where do you ship to? We ship anywhere in the world, subject to import/export or legal restrictions. Q: Will it fit through my letter box? If you're just ordering one or two then yes, the packages are small unbearable to post through a letterbox. Only large volume orders may have a problem. Q: Does the device come with a warranty? Yes. EDTracker Pro has been designed from the ground up to be hugely robust and reliable device and comes with a 12 month warranty. Q: I need remoter help. How do I get support? Please submit a ticket via support.edtracker.co.uk, or scan the knowledgebase within it. Website PolicyShop T&Cs Search Remember Me Forgot your username? Forgot your password?